Assessor Resource

HLTAADV001
Support clients to access health services

Assessment tool

Version 1.0
Issue Date: May 2024


You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Use culturally appropriate and safe communication when working with client. 
Support client to communicate in their preferred language and organise any required interpreting services. 
Provide clear explanation of services offered by specific health service providers to client and significant others. 
Identify and use appropriate visual aids and other resources to support client understanding. 
Ask open questions and actively listen to establish specific client needs and confirm understanding of information. 
Communicate client needs to health service providers based on information provided by client and significant others. 
Give health service providers relevant supporting information about local community values, beliefs and language. 
Follow organisational procedures for maintaining confidentiality of client information. 
Identify practical support that would assist client to access health services. 
Organise practical support based on individual client needs. 
Provide clear and accurate information to client and significant others about arrangements made. 
Make follow-up contact with client and significant others to reconfirm services and encourage their use. 
Contact client and significant others after use of services according to organisational procedures. 

Forms

Assessment Cover Sheet

HLTAADV001 - Support clients to access health services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTAADV001 - Support clients to access health services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: